Effective Date: February 5, 2024

Welcome to Glass Puzzles Coaching. These Terms and Conditions govern your use of our website, services, and any other offerings provided by Glass Puzzles Coaching. By accessing or using our services, you agree to comply with these terms. Please read them carefully before proceeding.

1. Definitions

• “Services” refer to coaching sessions, workshops, resources, and any other offerings provided by Glass Puzzles Coaching.
• “Client” refers to the individual or entity using our services.
• “We,” “us,” or “our” refer to Glass Puzzles Coaching.

2. Scope of Services

Glass Puzzles Coaching provides leadership and personal development coaching. Our services are designed to support personal growth but are not a substitute for professional mental health care, financial, or legal advice.

3. Client Responsibilities

By engaging with our services, you agree to:

• Be fully present and committed to the coaching process.
• Take responsibility for your own decisions and actions.
• Provide accurate and complete information to facilitate effective coaching.

4. Payment Terms

• Payment for coaching services must be made in advance unless otherwise agreed.
• Refunds are not provided for completed sessions or services already delivered.
• Package cancellations must be requested in writing and may be subject to a cancellation fee.

5. Confidentiality

We respect your privacy and maintain strict confidentiality regarding all information shared during coaching sessions. However, exceptions may apply if:

• Disclosure is required by law (e.g., in cases of harm or abuse).
• You provide explicit written consent to share specific information.

6. Intellectual Property

All content, materials, and frameworks provided by Glass Puzzles Coaching, including but not limited to text, graphics, logos, and resources, are the intellectual property of Glass Puzzles Coaching and are protected by copyright laws.

• You may not copy, distribute, or reproduce any materials without prior written consent.
• Any materials provided are for personal use only and must not be shared, sold, or distributed.

7. Limitations of Liability

Glass Puzzles Coaching is not liable for:

• Any outcomes resulting from decisions or actions taken by the client based on coaching sessions.
• Indirect, incidental, or consequential damages arising from the use of our services.
• Technical interruptions, delays, or errors on our website or during virtual sessions.

Our coaching services are provided “as is” without any guarantees of specific results.

8. Cancellation and Rescheduling Policy

• Coaching sessions may be rescheduled with at least 24 hours’ notice.
• Cancellations made with less than 24 hours’ notice may result in the session being forfeited.
• If we need to cancel a session, it will be rescheduled at a mutually convenient time.

9. Code of Conduct

We aim to create a safe, respectful, and productive coaching environment. Clients agree to:

• Treat the coach and any other participants with respect.
• Refrain from abusive, offensive, or disruptive behavior.

We reserve the right to terminate the coaching relationship if these terms are violated.

10. Termination of Services

Either party may terminate the coaching agreement at any time by providing written notice. Refunds for unused sessions in prepaid packages will be evaluated on a case-by-case basis and may include a cancellation fee.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites.

12. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these terms or services will be resolved in the courts of [Insert Jurisdiction].

13. Updates to These Terms

Glass Puzzles Coaching reserves the right to modify these Terms and Conditions at any time. Any updates will be posted on our website with the effective date. Your continued use of our services indicates your acceptance of any changes.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: hello@glasspuzzlescoaching.ca
Phone: [Insert Contact Number]
Mailing Address: [Insert Business Address]

By engaging with Glass Puzzles Coaching, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.