Effective Date: February 5, 2024

At Glass Puzzles Coaching, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide you with personalized coaching services and a seamless experience. This includes:

• Personal Information: Name, email address, phone number, and other contact details.
• Demographic Information: Age, gender, location, and preferences.
• Payment Information: Credit card details, billing address, and other payment-related data.
• Session Notes: Information shared during coaching sessions, such as goals, challenges, and progress.
• Website Data: IP address, browser type, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our coaching services.
• To communicate with you about appointments, updates, and promotions.
• To customize your coaching experience.
• To process payments securely.
• To comply with legal obligations or resolve disputes.

3. How We Protect Your Information

We implement a range of security measures to protect your personal data, including:

• Encryption of sensitive data, such as payment information.
• Restricted access to your personal data to authorized personnel only.
• Secure storage and regular monitoring of our systems for vulnerabilities.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:

• Service Providers: With trusted partners who assist in delivering services (e.g., payment processors, scheduling tools), and only as necessary for them to perform their functions.
• Legal Compliance: If required by law or to protect our rights, property, or safety.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications.
• Withdraw consent to data processing at any time.
• Request a copy of the data we hold about you.

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies help us analyze website usage and improve functionality. By using our site, you consent to the use of cookies. You can adjust your cookie settings in your browser.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Coaching session notes are kept confidential and stored securely for a limited time.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Mailing Address: [Insert Business Address]

By using Glass Puzzles Coaching services, you acknowledge that you have read and agree to this Privacy Policy.